Why hasn't my kid received credit for their project?

If you can see a grey hex on your kid’s project, that means that it’s waiting to be checked by a DIY Mod. A member of the DIY team reviews each project submission to make sure the project completes the challenge requirements. We check submissions as quickly as we can! This process typically takes between 12 hours and a couple of days depending on how busy DIY is. 
If you don’t see a pending hex on your kid’s project, it’s possible that the project was not successfully submitted for the challenge and did not get added to the approval queue. If this is the case, no worries! You can always submit an existing project for a challenge—see how to do that here.
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